Sale Items & Limited Releases
Selected sale items, archive pieces, auction products, limited releases, and final-size items may be considered final sale.
Final sale items are not eligible for refunds.
Eligible sale items from previous collections may qualify for exchange or store credit only.
Any final sale conditions will be clearly stated on the product page.
Auction Purchases
Items purchased through special auctions, Ranch Reserve releases, or limited-time events may be subject to separate conditions.
Winning bids are considered binding purchases.
Unless otherwise stated, auction items are final sale and not eligible for cancellation, refund, or exchange.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 5 days of delivery.
Please include:
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Your order number
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A description of the issue
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Clear photos of the item and packaging
We will work with you to resolve the issue as quickly as possible.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return, including:
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Worn apparel
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Used accessories
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Gift cards
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Personalized or custom-made items
Return Processing
Returns are processed after inspection and approval.
We reserve the right to refuse returns that:
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Do not comply with this policy
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Show signs of wear or misuse
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Appear fraudulent or abusive
Contact Us
If you have any questions regarding returns or exchanges, please contact us:
RANCHGIRLS® Western Wear Est. 99
Website: https://www.ranch-girls.com
Email: support@ranch-girls.com
Store Credit & Refunds
Approved returns may be issued as:
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Store credit
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Exchange
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Refund to the original payment method (when applicable)
Refunds for PayPal orders will be returned to the original PayPal account used during checkout.
Original shipping charges are non-refundable.
Please allow reasonable processing time once your return has been received and inspected.
Exchanges
We are pleased to offer exchanges for eligible items.
Free return shipping for exchanges may be available within eligible regions.
Exchanges are subject to product availability.
If the requested exchange item is unavailable, store credit may be issued instead.
Return Eligibility
Unworn, unused items in original condition may be returned within 14 days of delivery.
Returned items must:
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Be unworn and unwashed
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Include all original tags
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Be returned in original packaging
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Be free of odors, makeup, pet hair, damage, or signs of wear
Items that do not meet these conditions may be refused or returned to the customer.
Return Policy
Last Updated: May 21, 2026
Thank you for shopping with RANCHGIRLS® Western Wear Est. 99.
We want you to love your order. If something is not quite right, we are happy to offer exchanges or store credit in accordance with the policy below.
